FAQ

Frequently Asked Questions

General
Biotech Company Questions
Contractor/Vendor Questions
Applicant/Employee Questions

1. General

What is BioSITESAFE?

BioSITESAFE is an innovative solution that helps administrators at pharmaceutical and biotech organizations streamline routine workforce/contractor management tasks while augmenting safety and security at their facilities.. Learn More>>

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Who participates in BioSITESAFE?

Pharmaceutical, medical device and other Biotech companies subscribe to BioSAFESITE. Additionally contractors, vendors, suppliers and other businesses that provide support services to the industry also subscribe to ensure compliance with their Biotech client's requirements.

Biotech Industry subscribers:
- Biotech Firms
- Healthcare/Medical Facilities
- Medical Device Manufacturers
- Pharmaceutical Companies
- Pharmaceutical Manufacturers
- Pharmaceutical Distributors
- HR/Staffing
Contractor/Vendor/Suppliers:
- Healthcare/Medical
- IT/Communications
- Philanthropic/Non-Profit
- Professional Services
- Real Estate
- Retail/Wholesale
- Security
- Transportation
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How does this service work?

This program facilitates testing, background checks and badges required by Biotech and Pharmaceutical companies that subscribe to BioSITESAFE.

Click Here to learn how BioSITESAFE works.

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How much does this service cost?

As a function of doing business with Biotech companies that subscribe to BioSITESAFE, each contractor/vendor is responsible for the costs associated with required personnel screening, compliance orientations/testing and credentialing.

BioSITESAFE subscribing biotech companies have negotiated the prices to the lowest possible denominator, to minimize the impact on their contractor/vendors.

This "Pay-to-Play" model enables BioSITESAFE subscribers to save millions of dollars in screening and credentialing costs, without sacrificing security.

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Does BioSITESAFE require any special software or equipment?

No. BioSITESAFE is a web-based system that is secure and accessible from any PC with a username and password. No additional software or equipment is required to utilize the system.

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Who owns BioSITESAFE?

BioSITESAFE is one of several Industry-specific services powered by e-VERIFILE.COM Inc --- a leading provider of web powered risk management solutions.

Founded in 1999 by industry veteran and entrepreneur, Ravi Wijesinghe, e-VERIFILE.COM, Inc., works with human resource managers, recruiters, procurement officers, corporate security officers and vendors in a variety of industries.

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2. Biotech Company Questions

How do I get started?

Contact Us if you are interested in using BioSITESAFE to streamline your routine Workforce or Contractor/Vendor management process. You can also call us at 770-859-9899

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How long does this take to get set up?

Usually we can have you set up on the system within 72 hrs.

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What can I do on BioSITESAFE?

Biotech & Pharmaceutical Companies that use BioSITESAFE can perform a number of risk assessment tasks including Personnel Screening, Support Training & Testing, and security credentialing. MORE>>

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Can I use this service for my own workforce as well as Contractors/Vendors?

Yes, BioSITESAFE is a program owned by e-VERIFILE.COM Inc., one of the most respected background screening and automation technology providers in the industry. We are happy to assist you with all of your employment screening needs. CLICK HERE for More info.

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Can I have separate users if I have multiple locations?

Yes, for your convenience our system can allow you to have several users and they can access the system from different locations.

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3. Contractor/Vendor Questions

How do I get started?

You will need to become a BioSITESAFE subscriber by completing a Customer Profile and Subscriber Agreement. Many BioSITESAFE subscribers my require you to complete additional registration forms which are available through this site.

Please review the following list and select the subscribing company/client that applies to you to begin the process:

Abbott Laboratories

If your client is not listed above or you are interested in BioSITESAFE give us a call at 770-859-9899

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Why does BioSITESAFE require that I complete a customer profile?

This information allows us to verify your business and protect any companies that might try and impersonate you to gain access to Biotech/Pharmaceutical facilities.

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How do I send my customer profile?

If you are an Abbott Contractor just login now to visit the Customer Profile page and click SUBMIT. The profile will be sent to BioSITESAFE but please remember to print out the subscriber agreement, sign + fax to (770)859-0717

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Why does BioSITESAFE need my banking information

We only require a bank name, phone number and contact to verify standing.

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Why do I have to get an on-site certification?

Due to recent events involving information breaches, this protects you as the client from any companies that attempt to steal your identity to gain access to Biotech and Pharmaceutical facilities.

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What should I do if I don't have my vendor ID?

Don't worry. Simply submit the customer profile without it, but remember to indicate the Biotech/Pharmaceutical company or contractor/vendor that you are associated with.

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How am I supposed to get pictures of my employees to BioSITESAFE?

There are several methods to choose from:
1. If you have a digital camera simply take the picture and upload into the BioSITESAFE system when prompted (remember to keep your camera on a low resolution so you don't go over the 500kb limit)
2. If you do not have a digital camera, we can refer you to a site to purchase for around $80. If you do not wish to use a digital camera, then you can have employees bring in a photo of themselves (must be a clear face shot, no hats, sunglasses etc.) and you can scan it then upload into BioSITESAFE when prompted.
3. If you do not have a scanner, any local Wal-Mart, Walgreens, or any photo center can provide this to you. You can upload several hundred photos onto a disk for just a few dollars
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How much does this service cost?

There is a one time Contractor/Vendor set-up fee of $99.00 to access BioSITESAFE functions. Additionally, Contractor/Vendors are responsible for all costs associated with required personnel screenings, compliance testing and security credentialing of their employees.

Applicants/Employees that successfully complete the program and are deemed "eligible" receive security credentialing (an access ID badge) at a charge of $60/per person. If an applicant/employee is deemed "ineligible" to receive an access ID badge, then the charge is $40

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Can I receive a discount if I have lots of employees?

Each Biotechnology or Pharmaceutical company that subscribes to BioSITESAFE has already negotiated the prices to the lowest possible denominator.

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Can I have separate users and billing if I have multiple locations?

Yes, for your convenience, our system can allow you to have several users and they can access the system for different locations.

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Why is there an extra $55.00 surcharge associated with some New York addresses?

In July of 2003, the state of NY changed their policy on reporting felony and/or misdemeanor record information. For certain counties, there is no logner a county seat available that reports felony or misdemeanor records. All information is forwarded to the state level.

A NY statewide search is $65.00, however, all BioSITESAFE clients are given a $10.00 discount to automatically order the NY statewide if applicable. As a part of the BioSITESAFE program, the NY statewide is required if any of the addresses yielded per employee turn up in the specified restricted counties. Each BioSITESAFE client is notified of the NY surcharge during the account setup process.

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Can I use this system for other employees besides those that work for Biotech/Pharmaceutical companies?

Yes, BioSITESAFE is a program owned by e-VERIFILE.COM Inc., one of the most respected background screening and automation technology providers in the industry. We are happy to assist you with all of your employment screening needs. CLICK HERE for More info.

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4. Applicant/Employee Questions

What does this service do?

This program facilitates testing, background checks and badges required by Biotech and Pharmaceutical companies that subscribe to BioSITEASAFE.

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Who is required to participate?

Each Biotech or Pharmaceutical company that subscribes to BioSITESAFE requires its employees or contractor/vendor personnel to submit to background checks and complete other compliance requirements to gain access to key facilities or worksites.

Any applicant/employee who refuses consent for the personnel screening or that does not complete compliance requirements are ususally denied access to designated worksites.

Many BioSITESAFE subscribing companies maintain their own criteria for granting or denying access to applicant/employees.

Please select the company that applies to you:

Abbott Laboratories
Abbott will require:
- Contractors to register their company with the Program at www.biositesafe.com
- Contractors must complete a safety questionnaire and provide safety documents in order to demonstrate adherence to government and industry safety standards and regulations.
- Contractors must secure background consent/waivers and Abbott Non-Employee Questionnaires ("NEW") from each of their employees that will be assigned to work at Abbott location. Any contractor's employee who refuses to provide consent to a background check or complete the NEW will not be allowed on site.
- Contractors will be required to provide electronic photos of each employee for submittal to the Program. The photo will be used to create an Abbott identification/access badge. The employee will then complete an on-line site safety orientation via the website.
- After the employee successfully completes the orientation, an identity and background investigation will be initiated.
- Upon successful completion of these steps, a photo identification badges will be sent to the Abbott site's security office.
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How much does this cost?

There is no charge to applicants/employees that are required to access the system.

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How do I get started?

All that's needed is your Employer's Contractor Account Number and your Social Security Number to login and begin using the system.

Contact your employer to get the Contractor Account Number and login here

If you need further assistance, give us a call at 770-859-9899

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How are Applicants/Employees denied or approved?

Each Biotech or Pharmaceutical company that subscribes to BioSITESAFE has its own criteria for granting or denying access to applicant/employees.

Please select the company that applies to you:

Abbott Laboratories

Applicant/Employees can be denied access to an Abbott facility if they have a felony conviction within the last 7 years, or they can be denied if they have misdemeanor crimes of concern

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What if I fail the tests required by my employer that are on BioSITESAFE?

Each Biotech or Pharmaceutical company that subscribes to BioSITESAFE has its own criteria. Please select the company that applies to you.

Abbott Laboratories

Abbott requires all Contractor/Vendor personnel to complete their orientation and pass the corresponding test with a score of 80% or better in order to be deemed eligible to access designated worksites and facilities.

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How long does it take to get my ID badge?

Usually 2-3 businesss days depending on when you complete the compliance orientations/tests and when your employer has uploaded all of the required information. In most cases, the badges are issued to your employer for final distribution.

Some Biotech or Pharmaceutical companies that subscribe to BioSITESAFE may have their own procedure for obtaining the ID Badges for personnel. Please select the company that applies to you:

Abbott Laboratories

Abbott Contractors/Vendors can pick up ID Badges for their personnel at their designated Abbott facilities.

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What if I lose my ID badge?

Replacements of lost badges are available through your employer. A fee of $20.00 will be charged to the employer for each replacement.

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